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 Advanced Analytics for Credit Card Chargebacks 

Chargebacks occur for all businesses that accept credit cards and whether you do business online or offline, chargebacks will hurt your bottom line. The Advanced Analytics for Credit Card Chargebacks course provides high level and detailed discussions about procedures and processes that can be used to analyze the chargebacks your business receives to better identify pain points and areas that are causing chargebacks.


We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Advanced Chargeback Analytics

  • This online training course introduces a methodology for performing chargeback monitoring and analytics including how to classify chargebacks in terms of the underlying operational business functions from where they arise, performing chargeback impact analysis, and interpreting chargeback data to identify internal business issues and types of fraud attacks.


    This course was last updated in May, 2018 to reflect the recent Visa dispute process changes. Offered in HTML5 and compatible with all mobile devices.


B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

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