eCommerce Chargeback Specialist Certification 

While an acquirer or payment processor may train you and your team on how to access or download chargeback information online, that doesn't mean they will take the time, or have the experience, to teach you what you need to do with those chargebacks. Chargebacks represent a lot more than just fraud, and as an organization, it is in your best interest to have someone focused on chargebacks to determine which ones could possibly be reversed. An eCommerce Chargeback Specialist can be an effective monitoring mechanism to spot problems with the payment system, user experience, fulfillment process, or other areas causing chargebacks, while the Certification Track provides a concise training regimen for individuals looking to enter into the risk space; and for employers to feel more confident that new employees will be productive in their new roles faster and with less overhead to get them going.

 

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Chargeback Specialist Certification

$440.00Price
  • The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions.

     

    The eCommerce Chargeback Specialist Career Track and professional certification focuses on providing essential job role knowledge to enable the efficient and reliable processing of chargebacks within an organization. Individuals will learn how to process daily chargeback feeds, perform analysis of chargebacks, report and monitor the health of the merchant account and spot potential problems with the business.

     

    Training program content was last updated in 2019. Offered in HTML5 and compatible with all mobile devices.

WHAT PEOPLE SAY

B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

THE FRAUD PRACTICE INC.

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