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 Introduction to eIdentity Authentication and Verification 

The Introduction to eIdentity Authentication and Verification training course establishes a baseline understanding of the components that make up a consumer identity when transacting or submitting application from the online channel with a focus on authenticating and verifying the consumer's identity. The course includes detailed discussions on the methods for establishing eIdentity as well as specific authentication and verification techniques.


We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

eIdentity Authentication & Verification

  • How well do you know your customer?  Without a doubt the most critical component of managing risk from online orders is in being able to establish a comfort in your customer’s identity. Unlike the brick and mortar world, where you can look your customer in the eye and can ask to see identification, in the eCommerce world you are relying on your ability to assess an electronic profile of the customer: their eIdentity.


    This course was last updated in January, 2019 with new information added to each lesson discussing specific tools and techniques for performing the three components of establishing eIdentity: data quality, authentication and verification checks. HTML5 - compatible with all browsers and mobile devices.


B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

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