Fraud Expert - Technology Tool and Fraud Detection Focus
This program is a supplemental add-on to the Fraud Expert core course regimen. The Fraud Expert must be completed first.
There are multiple levels to the Fraud Expert certification. The core 8 Fraud Expert courses are like a "brown belt" while this and other focus areas are increased levels or stripes. This is one of 3 possible focus areas, of which two are required before being prepared to take the Fraud Manager training.
The Technology Tool & Fraud Detection specialist focus area provides three intermediate to advanced courses discussing specific types of buyer fraud and third party fraud signals, applying common CNP channel risk management techniques such as IP proxy detection, IP geolocation and device identification, as well as understanding consumer authentication and the use of 2FA, 3-DS and 3-DS 2.0.
MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
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WHAT PEOPLE SAY

B. Holmes, eCommerce Certified Fraud Professional
For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide
The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional
With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.
