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New Employee Training 

Set a baseline and strong foundation of knowledge for those new to digital payments and risk.  This training program provides foundational level knowledge with introductory courses around eCommerce payment processing, chargebacks and online fraud.

The training begins by establishing the basics of credit card processing for eCommerce to better understand the parties involved, the payment flow and the impact of chargebacks. Enrollees are also taught then tested on the basics of eCommerce fraud to ensure a foundation level understanding of online fraud tactics, methods and motivations. This baseline is provided with three foundational courses, then organizations or enrollees can choose two of five bonus courses that best fit their line career and operational area.

New Employee Training

  • Course Access: Unrestricted


    Course Availability: Online, In-House and Webinar


    Prerequisites: This is a Beginner level training package and requires no prior knowledge, training or experience on the subject matter.


    Level of Difficulty: This is a Beginner level training program with no prior experience or training required.


    The Fraud Practice's Online Portal and Certification Tracks:

    • Available On Demand 24x7
    • Fast, Reliable Online Presentation
    • SCORM Compliant
    • Include Multiple Courses
      • Each with 3-4 Course Lessons & Quizzes
    • Include Course Exams and Comprehensive Final
    • Include Professional Designation with Certificate and Logo


B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

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