MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
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Webinar
Closing the Feedback Loop: Identifying Return Fraud and Retraining Risk Models
This webinar was held on February 8, 2022. Hosted by The Fraud Practice's Justin McDonald, this webinar featured Sift Trust and Safety Architect Brittany Allen. Justin & Brittany discussed the most recent (post-holiday) chargeback and fraud trends with a focus on return fraud.
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In this webinar you will learn:
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What is return fraud and how can you recognize it and combat it especially during the post-holiday period
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Maximizing model performance by having strong and consistent post-transaction operational processes around recognizing missed fraud attacks
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Why leading merchants are adopting a Digital Trust & Safety mindset backed by real-time machine learning to proactively prevent payments fraud, account takeover, content abuse, and disputes
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Insights from the trust and safety team on implementing a Digital Trust & Safety strategy