This webinar was held on September 28, 2022 and hosted by The Fraud Practice's Justin McDonald and Ekata, a MasterCard Company's Meagan Sarratt. Forms of hard fraud and soft fraud, like promo and policy abuse, are discussed in this webinar, with a focus on identifying and mitigating this risks at account opening.

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In this webinar you will learn:

• The difference between soft and hard fraud & their associated costs

• The benefits of identifying and tracking soft fraud — including promo abuse

• Key strategies for stopping fraud sooner in the customer journey