Fraud Expert - Chargeback Focus

This program is a supplemental add-on to the Fraud Expert core course regimen. The Fraud Expert must be completed first.

There are multiple levels to the Fraud Expert certification. The core 8 Fraud Expert courses are like a "brown belt" while this and other focus areas are increased levels or stripes. This is one of 3 possible focus areas, of which two are required before being prepared to take the Fraud Manager training.

 

The Chargeback Focus area offers three courses discussing payment disputes and chargebacks, performing analytics to better track and improve performance related to chargebacks, and a course on strategies for fighting or re-presenting chargebacks.  

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What's Included:

(Click on a thumbnail image to learn about each included or optional course.)

3 Core (Required) Courses

Enrolling multiple employees? You can either add multiple items to the checkout cart or give us a call and we can send an invoice.

Please call (941) 244-5361 to reach us, or use another Contact method.

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The Fraud Practice’s online professional training and certification programs count towards continuing professional education requirements to maintain the eCommerce Fraud Professional Certificaiton as well as meet continuing professional education (CPE) requirements for the Association of Certified Fraud Examiners (ACFE) professional designation, Certified Fraud Examiner (CFE).

This training program provides 5 CPE credit hours.

WHAT PEOPLE SAY

T. Lee, Director Product Marketing, Transaction Network Services

The content is broken down into good bite sizes, which gives me the ability to take lesson if I have 30 minutes at the end of the day. When at home I know I can take a lesson or two and not need to invest a whole lot of time.

​E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The visual representation is very, very impressive - top notch. The flow charts and graphics break down technical and high level topics into very easy to understand visual representations. Everything is broken down in a way that can be applied to real business issues.