MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
Title
Title
Title
Certified eCommerce Acquiring Specialist
Professional Distinction
Professionals certified as an eCommerce Acquiring Specialist have been trained and prepared to be able to support merchant prospecting and onboarding by providing analysis of potential underwriting problems, being able to discuss and work merchants on how to handle chargebacks, and being able to explain how payment card processing works.
​
Those who have earned the eCommerce Acquiring Specialist Certification have the core knowledge needed to understand CNP fraud, merchant fraud, merchant underwriting considerations and best practices for chargeback management from a merchant's perspective. The Acquiring Specialist track positions individuals to be better partners and representatives for their merchant base.
The eCommerce Acquiring Specialist Certification is a specialized training program intended for acquirer account management personnel that provides knowledge on common merchant related operational processes and tools related to fraud management, and other knowledge to help payment industry professionals excel at account management. This certification is intended for and includes professionals with job titles such as Merchant Sales Executive, Merchant Success Manager, Merchant Client Advocate, Merchant Sales Team Lead and more.
eCommerce Acquiring Specialists Represent
Types of Organizations
Career Roles
-
Client Success Manager
-
Inside Sales Representative
-
Sales Executive
-
Merchant Sales Specialist
-
Merchant Underwriter
-
Merchant Sales Executive
-
Client Relationship Manager
-
Merchant Sales Team Lead
-
Manager, Merchant Success
-
Regional Sales Manager
6 Included Courses at a Bundled Cost
Do You Have What it Takes?
To complete the eCommerce Acquiring Specialist Certification students must pass multiple exams to demonstrate the retention of core concepts and knowledge payment processing, merchant risk and merchant onboarding in the CNP channel. It takes approximately 6 to 8 hours to complete all six courses, 20 practice quizzes, 6 course exams and 1 cumulative final exam.
WHAT PEOPLE SAY
J. Ruzicka, eCommerce Certified Fraud Professional
I learned some new terminology that will help us converse with merchants about these topics..
D. Billings, eCommerce Certified Fraud Professional
It was a fantastic experience, I really enjoyed it. Having tenure and experience in the industry, I found value getting this external exposure, it provides a new perspective.